What does Front Counter AI do?

We build your website, run your Google listing and ads, send emails and texts to your customers, answer your phones with an AI Receptionist and set up Claude, Gemini or ChatGPT in your office. Pricing is set on a short call and put in writing before any work starts.

Who runs my website and my Google listing?

We do. Your website, your domain, your Google listing and your ad account are hosted and run on our accounts, so one company is accountable for all of it and nothing waits on a sign-up you have not done. What happens if you ever leave is confirmed on the call.

What does the Website Refresh include?

Two working sessions with you, and the site is done. Up to six pages on one of our designs, built for phones with a tap-to-call button on every screen, your Google reviews on the page and an estimate form that texts you, live in five business days. After launch, Hosting and Care includes one content change each month.

What does the Custom Storefront include?

A custom design with AI built in: an AI estimate agent that asks the right questions, gathers photos and books the visit; an AI chat agent that answers questions about hours, prices, your service area and what to expect; voice, so a customer can talk to the site out loud and get an answer; and the search words your customers actually use, with a page for every service in every town. Four working sessions, live in about 30 days.

Is the ad money extra?

Yes. Your ad money goes to Google on top of our fee, at the budget you set, and you see every dollar. The ad account is run on our accounts, so one company is accountable for all of it. Our fee is set on a short call and confirmed in writing before any work starts.

How is the AI Receptionist priced?

It is priced on a short call and confirmed in writing before any work starts, month to month. Your number and minutes are billed at the carrier's cost with no markup. It takes only the calls you miss, answers the way a receptionist does, and is live in about two weeks.

What is AI in Your Business?

We set up Claude, Gemini or ChatGPT in your office over four weeks: your files in one place and searchable, your email and calendar connected, your price book loaded, QuickBooks connected, and four classes for your team with a written playbook. Nothing custom-built. Priced on a short call, in writing before any work starts.

How do I get the free sample designs?

Give the business name and town, and a cell number or an email. A person on our team calls you for a short call (with only an email, we email you to set one up), the same business day (Monday to Friday, 8 a.m. to 5 p.m. Pacific; otherwise by 9 a.m. the next business day), then sends three sample designs of your front page, built around your business, so you can pick the one you like, and a snapshot of how you show up on Google. Designs to look at, not a working website; the one you pick becomes your site when you say go. Free, no sign-up.

How do I reach a person?

Leave your number and a person calls you back the same business day, Monday to Friday, 8 a.m. to 5 p.m. Pacific; otherwise by 9 a.m. the next business day. Or pick a 20-minute call at https://cal.com/frontcounter.ai/call, or email sam@frontcounter.ai. Or talk to Sam, our AI agent, right now, out loud or in writing, at https://frontcounter.ai/talk/. Or call (628) 303-3366: Sam, our AI agent, answers and takes the message for a person.

Who do you work with?

Established owner-run businesses of every kind, anywhere in the United States, by phone, video and email: roofing companies, trucking companies, plumbers, electricians, heating and air companies, pest control and every other kind of business with customers, phones and a website.

Who runs Front Counter AI?

Front Counter AI was founded by Jeff, an owner who built systems to run his own businesses better. Our team builds and runs those systems for other owners, with AI doing in minutes what used to take weeks.

No. Sam is an AI agent, our Chief AI Officer, and says so. A person on our team sees every request.

What a Google Business Profile needs to show up in the map: a checklist for service businesses

The map pack is the three listings under the ads, and for a service business that is where most calls come from. This is the checklist we run on every listing we take over, in the order Google cares about.

Written by Front Counter AI. Published October 12, 2026.

The basics most listings get wrong.

The exact business name, as it is on your license and your truck. Adding a town or a service to the name looks clever and gets listings suspended.
The right primary category. Roofing contractor, Trucking company, Plumber. One primary, then the extras.
A service area, not a fake storefront. If customers do not walk into your shop, hide the address and list the towns you serve. Google allows up to twenty.
Hours, phone and website, all correct, all matching what is on your website and everywhere else your company is listed. Google compares them.

Verification.

Most new listings now have to be verified by video: you walk through the place the business runs from and show the trucks, the tools, the license and the signage. Google wants to see where the business actually operates; a mailbox store address will not pass, and a listing that is never verified never shows. Do it once, properly, from the shop or the yard.

Services, photos and posts.

List every service with a sentence of description, because Google matches searches against them. Add real photos of real work, a few every month, and one short post a week: a job you finished, a tip for the season, a reminder about a service. Listings that are touched every week outrank listings that were set up once and left.

Reviews.

The single biggest lever after the basics. Ask every customer, reply to every review, never pay or filter. The whole method is in its own guide.

The website behind the listing.

The listing links to your website, and Google reads the website to decide what the listing is relevant to. A page per service and a page per town is the pattern that works. If you do not have a site, or yours fails on a phone, that is the next thing to fix: why a listing is not enough.

What gets a listing suspended.

A keyword in the business name. An address where the business does not operate. Asking only happy customers for reviews. More than one listing for the same company. A category you do not really do. Any of these can take the listing down for weeks while you appeal, so the safe way is also the way that ranks.

Questions owners ask.

I have no shop. Can I still have a listing?
Yes. It is called a service-area business. You verify from wherever you run the business, hide the address and list the towns you work in.

Can I list several towns?
Yes, up to twenty service areas. Choose the towns you actually drive to, not every town you have heard of.

How long until a new listing shows up?
Verification first, which can take a day or a few weeks. After that, the listing shows for your name right away and climbs for service searches as the reviews and the website fill in.

Someone else set up my listing years ago. Can I take it over?
Yes. You request ownership through Google, and if the old owner does not answer within a few days Google hands it over. We do this for every client who needs it.