Front Counter AI

What an AI receptionist is, how it is priced, and what it will not do

An AI receptionist answers the calls you miss the way a receptionist would: it books the job and texts you the details. Ours is priced on a short call, and the carrier bills the phone line separately. Here is how a call goes, what the law requires, and where a person still has to step in.

Written by Front Counter AI. Published October 12, 2026.

What happens when a customer calls and you are on a ladder.

The phone rings. You are in an attic, on a roof or under a sink, and after four rings the call goes where it always went: voicemail, and then to the next company on the list. With an AI Receptionist, the call rings through instead. It answers with your company name, says the call is recorded, asks what the job is, where it is and when the customer needs it, offers the times you have open, books the visit and texts you the details before you are off the ladder.

If the caller asks whether they are talking to a person, it says no. It never pretends.

How it is priced.

Month to month, priced on a short call and confirmed in writing before any work starts. The phone number and the minutes are billed at the carrier's cost with no markup. It takes only the calls you miss, so your own greeting and your own voice stay on every call you answer. It is live in about two weeks, and if you cancel within 30 days of going live the first month is refunded.

What the law says.

The rules on recorded calls and on AI differ from state to state. We follow the rules where you are, including California's, among the strictest. On every call that means two things: it says at the start that the call is recorded, and it never pretends to be a person; asked, it says it is an AI. The receptionist answers like a receptionist, and it tells the truth about what it is.

What it will not do.

It will not make calls to strangers; an AI voice calls someone only because that person asked. It does not replace a person for a complaint, a bid on a big job or a customer who wants to argue; it takes the message, books a call-back and hands those to you. It makes mistakes a person has to catch, which is why a person on our team listens to recordings every week and tightens the script.

It also does not know your prices unless you give them to it. The setup includes your price book, your service area, your hours and the questions you want asked for each kind of job.

Is it worth it for a company with several crews or trucks?

Count the calls you missed last week. Most owner-run companies miss more than they think, because a missed call shows up as nothing at all. The recordings tell you exactly how many jobs it booked, so the math is yours to check every month.

Questions owners ask.

Does it answer every call?
Only the ones you miss. Your phone rings first. If you do not pick up, it does.

Can I hear the calls?
Every call is recorded and says so at the start. You get the recording and a written transcript of each one, the same day.

What does it sound like?
A calm, clear voice. You can hear three example calls on the AI Receptionist page before you decide.

Does it know my prices and my service area?
Yes, once you give them to us at setup. It quotes only what you told it to quote and books only in the towns you told it to book.

What if a caller just wants a person?
It takes the name and number, says when a person will call back, and texts you the message. You decide who calls back and when.

Your next step.

Nothing is charged until you say go.

Right now

Ask about your website, your Google listing, your phones or how we work. Sam, our AI agent, answers out loud, this second.